I won over $6,000 on there site I gave them all my information passed the kyc process got an email stating everything was goodcongratulations you are good to withdrawal anytime in the future. Then I withdrawal the highest amount they allow it went through said it would be 48hours for the deposit. Then right before the money was supposed to be deposited I got a message stating there was dual accounts with my info. For one when you go to create an account it won't let you use any information it will say email already taken so how that was supposed to happen don't know because I have had only one account and no one else in my apartment plays. 2 if I went through and passed kyc that's supposed to check who you are and if there is any problems but I passed. I just wanted to let people know what to expect when dealing with this casino.

I enjoy playing at The Money Factory. Tiger Gems is my favorite game to play. Although there's a backlog in the redemption process as of yesterday, I have been paid my last pending redemption. Don't give up on receiving your money. Just be a little more patient. The Money Factory came through for me when I needed it the most, and they will do the same for you.

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